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Other Technical ESM Documentation

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  • Service Management
    Matrix42 Professional Solution Matrix42 Core Solution Enterprise Service Management Matrix42 Intelligence
  • Identity Governance and Administration (IGA)
    IGA overview IGA solution library
  • Platform
    ESM ESS2 ESS Efecte Chat for Service Management Integrations Add-ons
  • Release Notes for M42 Professional, IGA, Conversational AI
    2026.1 2025.3 2025.2 2025.1 2024.2 2024.1 2023.4 2023.3 2023.2 2023.1 2022.4 2022.3 Release Information and Policies
  • Other Material
    Terms & Documentation Guidelines Accessibility Statements
  • Services
+ More
    • Service Management

    • Identity Governance and Administration (IGA)

    • Platform

    • Release Notes for M42 Professional, IGA, Conversational AI

    • Other Material

    • Services

Other Technical ESM Documentation

  • Supported Capabilities in the New Agent UI
  • SCCM Connector Description
  • REST API Overview
  • REST API Interface Description
  • ESM Supported Environments
  • ESM Configuration Description
  • Using OAuth2 with O365
  • Email Notification Logic

WebAPI

  • Efecte Query Language Description
  • Efecte Web API Description
  • Web API Errors
  • Web API Troubleshooting and Testing Examples

Visual Workflow Automation

  • Getting Started with Visual Workflow Automation
  • Configuring Workflow Automation
  • Provision Engine Orchestration
  • Identity Management Orchestration
  • Workflow Automation On Workspace UI
  • Workflow Management

Listeners

  • ESM Listener Overview
  • ESM Listener Lifecycle
  • ESM Listener XML Structure
  • ESM Listener Operators and Conditionals
  • Detailed Descriptions of ESM Listener Actions
  • ESM Listener Implemented Source Conditions
  • ESM Listener Implemented Actions
  • ESM Listener Implemented Target Conditions
  • ESM Listener - Debugging and Code Examples

Handler Documentation

  • Overview of the Handlers
  • EQL Editor
  • Attribute Metadata - ShowCode
  • Attribute Metadata - PrintTemplateName
  • Attribute Metadata - ReferenceSearchFilter
  • Attribute Metadata - Related Data Card Search
  • Attribute Metadata - disableHistory
  • Attribute Metadata - showButtonNewEntity / hideButtonSearch
  • Attribute Metadata - Transform settings (enableButtonTransform)
  • Attribute Metadata - presentationTextPrefix
  • Attribute Metadata - keepOnlyImportedValues
  • Attribute Metadata - fallbackCode
  • Attribute Metadata - overrideUpdatePermission
  • Attribute Metadata - readOnlyNextRow
  • Attribute Metadata - Is Email Address
  • Attribute Metadata - Is Reference Show Selected
  • Attribute Metadata - Decimal output pattern
  • Attribute Metadata - Progressbar
  • Attribute Metadata - Reference Tables: Allow Reference Removal
  • Attribute Metadata - Reference Tables: Shown Attributes
  • Attribute Metadata - Is Loaded
  • Handler - AttributeCombiner
  • Handler - AutoEntityCreation
  • Handler - AutoMailSender
  • Handler - Average
  • Handler - BusinessHoursFinder
  • Handler - BusinessTimeBetween
  • Handler - SLAFinder
  • Handler - CategoryDropdownReference
  • Handler - ChangeStamp
  • Handler - Comment
  • Handler - Count
  • Handler - CreationStamp
  • Handler - CreatorStamp
  • Handler - DatacardHiddenState
  • Handler - DirectLinkGenerator
  • Handler - EntityStateMail
  • Handler - Encryption
  • Handler - EntitySearch
  • Handler - Expression
  • Handler - ExternalLinkParameters
  • Handler - FileUpload
  • Handler - IDGenerator
  • Handler - IPAddress
  • Handler - MailTo
  • Handler - MonitoringStamp
  • Handler - Quickfill
  • Handler - ReferenceCopy
  • Handler - ReferenceDataCopy
  • Handler - ReferenceTargetCopy
  • Handler - ReferenceTargetFinder
  • Handler - ReferrerCounter
  • Handler - SLADeadline
  • Handler - TargetDeleter
  • Handler - TextNote
  • Handler - TicketReservation
  • Handler - TimeZone
  • Handler - Validator
  • Handler - ValueButton
  • Handler - ValueChangeMonitor
  • Handler - Worklog

Popular Articles

  1. Secure Access
  2. Matrix42 Core
  3. Secure Access - Customer instructions for Entra ID configuration SAML
  4. List of ESS documentation
  5. Configure: ESA SAML Authentication
  6. Matrix42 IGA documentation for customers and partners
  7. Configure: ESA Entra ID SSO using OpenID Connect (OIDC)
  8. REST API Overview
  9. Efecte Service Management 2022.4.0 release notes

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