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Matrix42 Core Delivery: Testing guide

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Matrix42 Core Delivery: Testing guide

Introduction

This testing guide provides instructions for functional testing of the Matrix42 Core solution.  

Your valuable feedback ensures that our software meets the predefined use case descriptions and is ready for production. 

Please follow these instructions to conduct effective testing. 

You will be testing the solution to verify if it aligns with the predefined use case descriptions. Please note that the Matrix42 Core use cases are predefined, and consequently, testing must be conducted against the predefined use cases. 

Note!

Any findings related to other use cases not included in the solution documentation in Efecte docs, will be handled through Delivery Change Management. 

 

Environment

The functional testing is conducted in the product environment before the technical go-live. Use the same devices, browsers, and settings specified for this testing phase.

Test cases

Review the predefined test cases provided to you in the environment (Efecte Delivery Management Module). Execute these test cases as instructed, following the defined steps and scenarios.

Test cases on the Delivery Item template in the Efecte Delivery Management module.

Submitting test findings

If you encounter issues or unexpected behavior during testing, please report them immediately.
Provide clear and detailed descriptions of the problem, including steps to reproduce it.

Steps for logging a test finding: 

  1.  Find the relevant test case related to an use case (e.g. “Processing incidents” as in the example below). Select Edit all. 
  2.  Create a Sub delivery Item by selecting Create new.
  3.  Write a brief and clear name for the finding.
  4.  Write a clear description of the test finding. Add detailed steps for reproducing the finding. Add also screenshots. This will help the Efecte specialist to review and act upon the finding effectively.  
  5. Select Test finding as Item type.
  6. Save the datacard. 

 

Feedback

Share your general thoughts and suggestions regarding usability, performance, and any improvements you'd like to see based on the predefined use cases and the software behavior in general. 

Time Management

Test within the allocated time frame to ensure timely feedback.

Collaboration

Collaborate with your Efecte specialist and your delivery manager for clarifications or assistance when needed.

Priority Focus

Prioritize issues that directly impact the alignment with predefined use cases.

Test Completion

Once you've completed testing against the predefined use cases, provide confirmation to our team.

testing itsm

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